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Return Policy

If you’re looking to return or exchange your order, we’re here to help! We offer free returns or exchanges within 7 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method. For returns, we’ll gladly refund your purchase price, excluding shipping and handling charges.

Please note the following exceptions to our return and exchange policy:

Discounted items are final and cannot be returned or exchanged
Returned items must have tags still on and be returned in original packaging
Returned items must have no visible signs of wear or use

As per our policy, we do not allow return of intimate apparel.

To initiate a return or exchange, simply contact Customer Service at support@olatienda.com. You will be asked to send all items back to us. Please note the customer is responsible for shipping charges of return product.